Support centre

How reliable are heat pumps, and do they need servicing?

Heat pumps are highly reliable. The core technology is the same robust system used in household fridges and freezers, which run continuously for years. Like any central heating system, an annual service is recommended to ensure the system remains efficient, check the antifreeze levels, and keep the external fan clear of debris.

Ready for quote?

To give you the best service, we treat each property and each customer as unique.

Answer a few brief questions about your needs, and one of our team will be in touch with a free, zero-obligation quotation.

Need something else?

If you couldn’t find what you were looking for in our support centre, and still need some help – you can speak to our friendly team.

For most enquiries, we aim to respond the same working day.

Related topics

Yes, we are highly committed to the long-term success of our systems and maintaining our friendly community of happy customers.
No, we use a dedicated, entirely in-house team. We do not pass work to subcontractors because we refuse to lose control over the quality of our installations.
A heat pump is a significant upfront investment, but whilst it requires upfront capital, the long-term energy savings can be quite substantial. Contact us for a free quote.
In England and Wales, the Boiler Upgrade Scheme (BUS) is currently available to support the decarbonisation of homes and small non-domestic buildings.

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Learn about our success stories.

The proof is in the work we do, and our customers are happy to do the talking for us.

Listen to their stories, and discover what it’s like working with us – as well as the genuine improvements we made to their projects.

Historic, Grade II* listed former Baptist chapel

We aim to respond to most queries the same working day where possible. If you prefer, you can also call our office on 01422 728011, or reach out on social media.

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